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732/21 Second Street, Manchester,
King Street, Kingston United Kingdom


Pi Fb In Fl

Order Issues

Missing Order Confirmation/Download Email

If you have placed an order but haven’t received an order confirmation, please wait 5-10 minutes and then check your spam folder. Some people have reported that their order emails have been ending up there! If it doesn’t show up in your inbox or spam, please email me at and I will confirm your order manually and make sure your purchase arrives ASAP!

How to Download LR Presets

A download link for LR purchases is generated as soon as payment has been confirmed. Usually this¬† happens immediately, and you will see a download button on the order success screen. If payment needs to be confirmed, you will receive a second “Order Completed” email once it has been that will contain links to your download(s). You will also be able to access downloads for Lightroom Presets by navigating to your account dashboard, and clicking the “Downloads” section.